Respect & Service — No Exceptions
We treat every person with dignity—no ifs, no buts. We show up when we say we will, speak plainly, and leave things tidy. We’re locals serving Melbourne’s east, the Yarra Valley and Yarra Ranges, and we go the extra mile because that’s how good neighbours act.
Our driver avoids damaging driveways and gardens, keeps noise down to a minimum, and cleans up if something goes wrong. We recycle whenever we can because the environment matters.
If anything falls short, please let us know and we’ll fix it promptly.
Real service. Real respect. Every job, every customer.
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Need Help? Call Wendy 0417 514 763 Now!
Our pledge
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Serve everyone with respect — no exceptions
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Clear prices, no surprises
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Careful placement; protect property
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On-time communication and updates
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Safe, tidy worksites; recycle where possible
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Own mistakes, make them right quickly
Service standards
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Arrival window: we confirm a 2-hour window the afternoon before delivery/pickup.
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Placement care: driveway boards on request; we won’t place skip bins if it risks damage to property.
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Communication: if we’re running late, we call or text — no guessing.
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Same-day rule: book by 12:00 pm; we’ll do our best to deliver today (capacity & location dependent). See our skip hire same-day delivery page for more details.
Make-it-Right policy
Not happy? We fix it. Tell us within 24 hours of delivery or pickup. We’ll respond the same business day and agree a fair fix — extra day at no charge, replacement bin, or fee review.
Safety & property protection
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Bins never block hydrants, driveways you don’t own, footpaths, nature strips and land owned by local councils without a permit.
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No overloading the skip bin above the rim; For tight or smaller jobs, check mini skip hire options:
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Blocks are available on request to protect pavers and driveways.
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Driver needs clear access around the skip to avoid personal injury, or damage to your property.
Accessibility & considerate service
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We are happy to coordinate with carers or neighbours; we can call ahead of time before delivery or collection of your bin.
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On request and if possible, we will place skip bins to reduce walking distance and improve wheelbarrow access.
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We use plain English and can repeat details — no jargon, no rush, just straight talking.
Environment — what we actually do
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We dispose of waste at local transfer stations, which recycle where possible (green, metal, masonry).
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We never dump illegally. If a site won’t accept something, we explain the legal option to customers.
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Ask how to keep your load “clean” to save money, stick to our waste category guidelines, if you aren't sure call Wendy (0417 514 763) for instructions and guidance.
Zero-tolerance statement
What locals say
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“Booked in Croydon and they placed the bin exactly where we needed. Courteous driver, no mess left behind.” — Amelia, Croydon
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“Ringwood home renovation, our driveway is tight and a bit overgrown. They neatly trimmed branches to place the skip bin closer to our house. Job well done" — Tom, Ringwood
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“Lilydale we finished our clean-up in a day. We called Wendy, she arranged for next day collection.” — Priya, Lilydale
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“Bayswater factory spring clean — they helped size the skip bin so we didn’t overpay. No surprises.” — Marco, Bayswater
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“Moved house in Boronia. Same-day delivery after a morning call. Bin arrive in 90 minutes. Smooth as.” — Grace, Boronia
saves headaches
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Banned & Prohibited Items: asbestos, liquids, batteries, paint, gas bottles, hazardous/medical waste plus more.
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Permits: Whitehorse, Maroondah, Knox, Manningham, Monash & Shire of Yarra Ranges require a council permit for road/nature strip placement — we can arrange, fees apply.
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See our Terms & Conditions and Waste Category Guide for details.
Ready to book?
Order online or call Wendy for straight answers, fast help and personalised service, when you book by phone.
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Order a skip bin: Learn how the process works.
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Call Wendy 0417 514 763 Now for help or phone bookings.
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Visit Our Online Shop for Prices and Booking